JOB SUMMARY

The Pharmacist is responsible for proper management of the inventory and will adhere to the legal and ethical guidelines to ensure the correct and safe supply of medical products to the general public. The Pharmacist will supervise staff and ensure all guidelines are adhered to. In the dispensing, the Pharmacist will ensure that the patients are duly counseled. The Pharmacist will also monitor the sales of over-the-counter medical products and instruct patients on the use of medicines and medical devices. Specialist health checks, such as blood pressure monitoring and diabetes screening will be done.

DUTIES & RESPONSIBILITIES

PHARMACY SALES & MANAGEMENT

Coach and motivate the staff of the Pharmacy to meet performance objectives and provide excellent service to internal and external customers.
Maintain a risk log of the key risks which may impact the department and develops strategies to mitigate same.
Represent the company in the media as required.
Assist with policy and procedure (SOP) creation, implementation and review in conjunction with the management team in order to ensure business continuity
Direct staffing, training, and performance evaluations to develop and control sales and marketing programs.
Oversee employee relations and discipline administration.
Dispensing prescription medicines to the public using approved scripts from doctors
Ensuring that different treatments are compatible
Checking dosage and ensuring that medicines are correctly and safely supplied and labeled
Supervising the preparation of medication.
Keeping a register of controlled drugs for legal and stock control purposes
Liaise with doctors about prescriptions
Counseling and advising the public on the treatment of minor ailments
Advising patients of any adverse side-effects of medicines or potential interactions with other medicines/treatments
Managing, supervising and training pharmacy support staff
Assisting in Inventory and Receivables management of all stock under their immediate supervision
Keeping up to date with current pharmacy practice, new drugs and their uses
Sourcing items for patients as the need dictates
Provide reports as required.
Delivery of prescriptions to patients as necessary

LEADERSHIP & MANAGEMENT OF RESOURCES

Support with the planning and implementation of tactics that will grow the business through increase access
Ensure that set objectives are consistently met by the team

Clearly define and communicate objectives to the team to set performance standard for each team member.
Ensure set objectives are consistently met by the team.
Consistently evaluate processed to consistently improve business processes.
Resolve escalated customer concerns and queries in accordance with established service delivery standards.
Develop and maintain collaborative relationships with key clients.
Foster a customer-centric work environment by developing and implementing performance standards to enhance productivity.
Provide a motivating work environment to support the team where necessary.
Conduct performance assessments, probation and annual, within set deadlines.
Assist in the training and development of staff by recommending training courses and establishing training schedules with the HR team.
Develop team programmes to support the organisation’s business strategy.
Coach and motivate team members to provide excellent service to internal and external customers.
Foster a customer-centric work environment by developing and implementing performance standards to enhance productivity for each employee.
Manage staff KPOs and conduct appraisals in accordance with the Schedule of Offenses with the guidance of the HR Department to ensure set objectives are consistently met by the team.
Manage and direct team through sound personnel practices such as:
- Relevant and effective inductions
- Performance management
- Identifying training needs
- Coaching
- Issuing and administering continuous training on Department SOPs
- Administer discipline for breach of conduct and SOPs in accordance with company Schedule of Offences

ACCOUNTABILITY

Your role is satisfactorily performed when:

Efficient management and compliance with regulations for all Pharmacy locations.
Effective relationships are maintained with stakeholders
Active supervision of assigned staff with prompt corrective action and commendation taken as necessary.
Measurable KPO’s are established for all Staff and ensures timely conduct of performance appraisals for all staff.

Requirements

QUALIFICATIONS

Tertiary degree in Pharmacy
Registered Pharmacist
Minimum 2 years dispensation experience.

Benefits

Health Insurance
Life Insurance
Pension Plan
Lunch Subsidy
Others

Seprod Limited

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