- Provide psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction and developing healthy coping strategies in individual/family/group settings.
- Responsible for developing and implementing individual Plan of Treatment which assist patients and families to cope and/or restore social, emotional, financial and environmental factors which affect and/or affected by illness.
- Partners with patient to identify needs and develop and implement individual treatment plan based on mutually agreed upon treatment plan.
- Discuss options for care proactively including Kaiser resources and external community/government resources to assist patient and family in developing short and long term care plans as appropriate.
- Team with other disciplines in assessing, planning and providing services for patients utilizing biopsychosocial information.
- Assist patient in advocating for self to receive appropriate services within Kaiser and in the community.
- Takes, reviews, evaluates and prioritizes written and oral referrals.
- Maintains documentation, records and data collections.
- Responsible for completion of required documents in a complete and timely manner.
- Liaison between patient and Kaiser maintaining positive relationship with Kaiser and providing for continuity of care.
- Identifies appropriate levels of care and facilities for referred patients, were applicable. Obtains placements, where applicable.
- Collaborate with internal and external resources in Kaiser and the community to meet mutually agreed upon goals and objectives.
- Provides information and referral to community resources as requested.
- Coordinates exchange of information between Kaiser, families, members and skilled nursing facilities.
- Determines application of Kaiser, Medicare and Medi-Cal benefits to specific patient situations.
- Assist in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging of phone calls from members/families.
- Works with referral sources to clarify and complete required clinical and psychosocial information.
- Perform other related duties as necessary.
- Step I: 0 – 2 years social work experience.
- Step II: 2 – 4 years social work experience within the last five (5) years.
- Step III: 4 or more years social work experience within the last ten (10) years.
- Masters in Social Work accredited by the Council of Social Work Education.
License, Certification, Registration
- Demonstrated ability to work on a multidisciplinary team.
- Must have solid psychosocial assessment skills.
- Knowledge of chronic and acute disease and how it impacts patient and family functioning.
- Demonstrated excellent oral/telephone communication skills and written documentation.
- Must be computer-literate and, preferably, experienced in automated clinical information systems.
- Must demonstrate ability to effectively and efficiently handle demanding workload involving multiple tasks.
- Demonstrated ability to function independently as a collaborative, supportive team member.
- Must be able to master detailed and complex information regarding benefits and coordination of care.
- Must be willing to work in a Labor Management Partnership environment.
- Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
- LCSW preferred.