Medical Social Worker II- Grade 10

Job Description

Essential Responsibilities:

  • Provide psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction and developing healthy coping strategies in individual/family/group settings.
  • Responsible for developing and implementing individual Plan of Treatment which assist patients and families to cope and/or restore social, emotional, financial and environmental factors which affect and/or affected by illness.
  • Partners with patient to identify needs and develop and implement individual treatment plan based on mutually agreed upon treatment plan.
  • Discuss options for care proactively including Kaiser resources and external community/government resources to assist patient and family in developing short and long term care plans as appropriate.
  • Team with other disciplines in assessing, planning and providing services for patients utilizing biopsychosocial information.
  • Assist patient in advocating for self to receive appropriate services within Kaiser and in the community.
  • Takes, reviews, evaluates and prioritizes written and oral referrals.
  • Maintains documentation, records and data collections.
  • Responsible for completion of required documents in a complete and timely manner.
  • Liaison between patient and Kaiser maintaining positive relationship with Kaiser and providing for continuity of care.
  • Identifies appropriate levels of care and facilities for referred patients, were applicable. Obtains placements, where applicable.
  • Collaborate with internal and external resources in Kaiser and the community to meet mutually agreed upon goals and objectives.
  • Provides information and referral to community resources as requested.
  • Coordinates exchange of information between Kaiser, families, members and skilled nursing facilities.
  • Determines application of Kaiser, Medicare and Medi-Cal benefits to specific patient situations.
  • Assist in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging of phone calls from members/families.
  • Works with referral sources to clarify and complete required clinical and psychosocial information.
  • Perform other related duties as necessary.

Basic Qualifications:


  • Step I: 0 – 2 years social work experience.
  • Step II: 2 – 4 years social work experience within the last five (5) years.
  • Step III: 4 or more years social work experience within the last ten (10) years.


  • Masters in Social Work accredited by the Council of Social Work Education.

License, Certification, Registration

  • N/A

Additional Requirements:

  • Demonstrated ability to work on a multidisciplinary team.
  • Must have solid psychosocial assessment skills.
  • Knowledge of chronic and acute disease and how it impacts patient and family functioning.
  • Demonstrated excellent oral/telephone communication skills and written documentation.
  • Must be computer-literate and, preferably, experienced in automated clinical information systems.
  • Must demonstrate ability to effectively and efficiently handle demanding workload involving multiple tasks.
  • Demonstrated ability to function independently as a collaborative, supportive team member.
  • Must be able to master detailed and complex information regarding benefits and coordination of care.
  • Must be willing to work in a Labor Management Partnership environment.
  • Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.

Preferred Qualifications:

  • LCSW preferred.