Join Our Team as a Clinic Coordinator!
At The Dental Group, we're not just about teeth – we're all about people! We are excited to welcome a dynamic and engaging Clinic Coordinator to our vibrant team at Dental 99 in Monash. Your role will be pivotal in creating a welcoming and pleasant experience for our patients from the moment they step through our doors. If you have a knack for organisation and a passion for providing exceptional customer care, we want to hear from you!
Dental99 is a leading provider of high-quality dental services, committed to delivering exceptional patient care and promoting optimal oral health. With a strong focus on innovation, we are dedicated to staying at the forefront of the latest advancements in dental technology and techniques. Our talented team of dental professionals takes pride in their work and is passionate about making a positive impact on the lives of our patients.
Your Responsibilities:
- Welcome patients with a warm smile as they arrive and ensure their comfort throughout their visit.
- Nurture relationships by assisting patients with check-in and check-out procedures.
- Act as the go-to person for patient inquiries, providing information about our services and dental treatments.
- Keep our schedule on track by managing appointments and coordinating with the clinical team.
- Maintain organised patient records and files with the utmost confidentiality.
- Contribute to a harmonious environment, ensuring smooth operations in our clinic.
We embrace innovation, welcome collaboration, and celebrate the hard work of our team. Come be a part of something special!
Requirements
- Experience: Previous experience in a patient-facing role or customer service, ideally in a healthcare or dental setting.
- Communication Skills: Outstanding verbal and interpersonal skills - you should shine in conversations!
- Organisational Skills: A master of multitasking with a keen ability to prioritise within a busy environment.
- Tech-Savvy: Proficiency in using computer systems and patient management software.
- Attention to Detail: A meticulous approach to ensuring accuracy and confidentiality in all tasks.
- Positive Attitude: A friendly, upbeat demeanor that makes patients feel at ease and valued.
Ready to make a difference? Join us at Dental 99 where your passion for people meets the world of dental care!
Benefits
- Competitive salary
- Comprehensive dental benefits
- Ongoing training and professional development opportunities
- A collaborative and supportive team environment
