About us:
LifeMD is an emerging leader in technology driven healthcare. We’re applying our direct-to-consumer marketing expertise to make access to quality care and medication convenient, cost-effective, and simple. Our brands are intensely focused on our patients, constantly striving to deliver a better end-to-end healthcare experience through technology. Our mission is to improve the health and happiness of our patients through Telehealth.
About the role:
LifeMD is actively seeking an experienced, adaptable full-time Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) to join our clinical team in a remote capacity (the office is centrally located in Greenville, SC). Ideally, we are seeking candidates that sit in pacific or mountain standard time.
As a Certified Medical Assistant, you are one of the foundational partners of our Primary Care division. You will have a far-reaching impact as you assist our board-certified physicians nationwide. Your role includes but is not limited to:
Responsibilities:
- Scheduling patient appointments and maintaining communication to confirm future appointments
- Documenting patient medical information and intake forms
- Ensuring all related reports, labs and information is completed and available in the patient's chart prior to their appointment
- Performing data entry tasks to document patient records within database and maintaining patient charts
- Answering and responding to patient questions and concerns in a timely manner
- Recording vital signs
- Corresponding with customer service representatives regarding patient questions
- Performing other related duties as assigned or requested
- Reporting directly to RN
Requirements
Basic Qualifications:
- Current CMA/RMA certification
- 2+ years of experience in medical/healthcare setting as a CMA/RMA
- Ability to work rotating schedule, including nights and weekends
- Professional experience working with EMRs, Word, Excel, and Outlook
- Excellent verbal and written communication skills
Preferred Qualifications:
- Bilingual in English and Spanish
- Excellent interpersonal skills
- Attention to detail with exceptional organizational skills
- High level of professionalism and empathy
- Desire to serve and protect the company by adhering to professional standards, company policies and procedures, and federal, state, and local requirements
- Ability to interact with patients in a courteous manner and keep best practices for patient centered care at the forefront
- Eagerness to demonstrate initiative and ownership for accomplishing new and different requests, while exploring opportunities that add value to the role
Benefits
- Pay: $28.00/hour
- Shift: 12pm-9pm
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation & Public Holidays)
