We are looking for a Medical Transport Scheduler who will be responsible for arranging and coordinating non-emergency and emergency medical transportation for patients. This role involves communicating with healthcare providers, patients, and drivers to ensure efficient scheduling and compliance with medical transport regulations.
- Schedule and coordinate medical transport requests based on patient needs and vehicle availability.
- Communicate with healthcare providers, patients, and transportation teams to confirm scheduling details.
- Ensure compliance with medical transport regulations, including HIPAA and safety guidelines.
- Maintain accurate records of transport requests, schedules, and patient information in the system.
- Monitor trip progress and resolve any scheduling conflicts or delays.
- Optimize routes and scheduling to maximize efficiency and reduce delays.
- Assist patients and caregivers with inquiries regarding transportation services.
- Work closely with dispatchers and drivers to ensure timely pick-ups and drop-offs.
- Generate reports on transport activity, delays, and performance metrics.
Requirements
- Previous experience in scheduling, dispatching, or healthcare administration is a plus.
- Strong knowledge of medical transportation procedures and regulations (preferred).
- Excellent organizational and multitasking skills.
- Strong communication and customer service skills.
- Excellent communication skills.
- Proficiency in scheduling software, Microsoft Office, and database management.
- Ability to work in a fast-paced environment and handle high call volumes.
Benefits
Purely work-from-home
Night Shift (EST)
Weekly pay
