Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
The Transformation Consultant reports directly to the Director of Provider Transformation. The Transformation Consultant is responsible for the following:
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Assist with the design of the enterprise wide and/or cross-functional solutions to address Joint Venture (JV) business needs. This work results in the implementation of initiatives that impact JV provider strategy enabling the VBC/Network teams to be competitive in the marketplace and effectively serve its customers.
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Partners with business owners to optimize the achievement of strategic business objectives, to include profitable growth and improved organizational effectiveness.
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Focus includes one or more of the following disciplines:
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Management consulting,
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Business process/project consulting,
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Financial strategic analysis,
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Population health management
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Physician governance and incentive models
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Patient engagement models
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Responsible and accountable for day to day tactical follow through of the transformation road map including implementation and tracking of programs within the JV that will improve total medical cost, membership growth and achieve the Triple Aim.
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Anticipates implementation challenges and develops solutions to overcome change resistance from Client thereby mitigating delays or challenges in attaining roadmap implementation objectives and timelines.
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Develops transformational projects to position assigned clients for sustainable population health effectiveness across their full continuum of care delivery providers.
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Generally, Supports between 8-10 JVs.
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Involved in initiative planning, ongoing client relationship management and customer satisfaction for assigned initiatives that impact the delivery of products and services to the internal and external environment.
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Collaborates with external vendors, external consultants and Aetna team members as required in support of initiatives.
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Accountable for transferring knowledge, best practices (external and internal), methodology and tools to client organizations.
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Participates as a team member, may be responsible for concurrent initiatives or act as team lead for less complex projects based on resource requirements.
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Utilizes project management principles and processes to promote successful population health management outcomes.
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Provides support to assigned clinical transformation program implementation efforts.
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Provides supports in coordinating project activities, meetings, and status reporting.
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Collaborates with Informatics team to make sure all required reporting is provided in a timely manner and per scheduled client meetings.
Fundamental Components & Physical Requirements include but are not limited to
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Supports holistic solutions and/or key strategic plans.
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Proactively identifies opportunities for improvement within assigned initiatives.
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Participates and supports metrics integration and execution for optimal results. Shares joint accountability for initiative’s return on investment.
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Communicates compelling and concise results to empower client groups in the decision-making process regarding project opportunities.
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Designs, develops interventions, and facilitates work sessions. Develops and delivers all required analysis, reporting and presentation materials necessary to communicate.
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Gathers, analyzes, and synthesizes business intelligence to drive achievement of strategic business objectives
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Builds and utilizes diverse internal and external networks, as appropriate, for data gathering and best practice identification.
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Leverages internal and external networking to drive optimal initiative results and transfer knowledge and best practices.
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Exhibits the following Business Consultant Behaviors:
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Critical thinking skills
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Time management skills
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Organizational skills
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Negotiation/influencing skills
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Relationship and change management skills
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Analytical and planning skills
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Oral and written communication skills
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Team leadership and team building skills
Background/Experience Desired
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3-5 years of experience in health care provider or payor environment project management.
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Experience with moderate scale initiatives with moderate degree of complexity.
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Operational experience in a relevant discipline.
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Demonstrated superior business process, project management and organizational redesign experience.
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Demonstrated experience successfully implementing change in complex organizations.
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Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.
Preferred Qualification :
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Project management experience a plus
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Appropriate licensure or certification by discipline preferred.
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Lean six sigma certification or willingness to receive training
Education and Certification Requirements
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Bachelor's degree or equivalent experience.
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Master’s degree preferred, but not required.
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Project management experience a plus
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Appropriate licensure or certification by discipline preferred.
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Lean six sigma certification or willingness to receive training
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)
We anticipate the application window for this opening will close on: 03/28/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
