Job Description

Dental office front desk expert ( Willing to train the right candidate with a similar background)

If you desire to work in a stable dental practice where the dentist performs life-changing and exciting procedures ranging from implants, Invisalign, TMJ, and sleep apnea then we want to hear from you!

Required Skills and Qualifications

· Cross-trained can work in the front and the back as needed. (we will x-ray certify if necessary)

· knowledge of the Insurance Verification process

· Knowledge of Dental Codes.

· Process insurance claims

· experience in Dental Insurance claim follow-up

· Can read EOBs and post insurance checks to patient’s ledger.

· Competent at keeping patient accounts 100% accurate.

· Send patient statements on balances due

· Proven skills in clarifying dental insurance for patients, and financing treatment plans. Ideally familiar with 3rd party financing.

· Proven knowledge of Dentrix ( or similar patient data entry software )

· Skilled collections of Insurance payment and In-House Payment Agreements

· Typing skill of 35-45 WPM.

· Superstar answering the phone can schedule new patients in an effective manner.

· Fully versed in how to schedule for multiple operatories.

· Can answer patients’ questions about Insurance.

· Punctual and dependable.

· Detail oriented as well as efficient, does not repeat unnecessary or inefficient actions and habits.

· Proven skills in using Microsoft Excel spreadsheets, email faxing, and scanning.

· Proficient with statistics, charts, and reports.

· Respectful of dentists, supervisors, and fellow staff.

· Initiates changes and improvements when appropriate.

· Follows all HIPPA rules and regulations.

· Will have no visible tattoos while treating patients and is professional in appearance and manner.

· Proven skills to adapt quickly and calmly when situations do not go as planned.

· Adept at making patients feel calm and comfortable.

· Skilled at easily engaging in friendly conversation with patients.

· Knowledgeable enough to answer patients’ questions about procedures.

· Has a natural thirst and hunger for learning, knowledge, and continued growth and is open to supervision and correction.

· Must be able to work early mornings and late evenings to accommodate patients’ schedules.

Hourly Pay $18-28 Pay Based on Qualifications

Please submit your resume with a separate cover letter. Include in the cover letter 1 paragraph that tells us why you think you would be an excellent addition to the Alexandria Dental Health & Smile studio.

Alexandria Dental Health & Smile Studio

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