Dental office front desk expert ( Willing to train the right candidate with a similar background)
If you desire to work in a stable dental practice where the dentist performs life-changing and exciting procedures ranging from implants, Invisalign, TMJ, and sleep apnea then we want to hear from you!
Required Skills and Qualifications
· Cross-trained can work in the front and the back as needed. (we will x-ray certify if necessary)
· knowledge of the Insurance Verification process
· Knowledge of Dental Codes.
· Process insurance claims
· experience in Dental Insurance claim follow-up
· Can read EOBs and post insurance checks to patient’s ledger.
· Competent at keeping patient accounts 100% accurate.
· Send patient statements on balances due
· Proven skills in clarifying dental insurance for patients, and financing treatment plans. Ideally familiar with 3rd party financing.
· Proven knowledge of Dentrix ( or similar patient data entry software )
· Skilled collections of Insurance payment and In-House Payment Agreements
· Typing skill of 35-45 WPM.
· Superstar answering the phone can schedule new patients in an effective manner.
· Fully versed in how to schedule for multiple operatories.
· Can answer patients’ questions about Insurance.
· Punctual and dependable.
· Detail oriented as well as efficient, does not repeat unnecessary or inefficient actions and habits.
· Proven skills in using Microsoft Excel spreadsheets, email faxing, and scanning.
· Proficient with statistics, charts, and reports.
· Respectful of dentists, supervisors, and fellow staff.
· Initiates changes and improvements when appropriate.
· Follows all HIPPA rules and regulations.
· Will have no visible tattoos while treating patients and is professional in appearance and manner.
· Proven skills to adapt quickly and calmly when situations do not go as planned.
· Adept at making patients feel calm and comfortable.
· Skilled at easily engaging in friendly conversation with patients.
· Knowledgeable enough to answer patients’ questions about procedures.
· Has a natural thirst and hunger for learning, knowledge, and continued growth and is open to supervision and correction.
· Must be able to work early mornings and late evenings to accommodate patients’ schedules.
Hourly Pay $18-28 Pay Based on Qualifications
Please submit your resume with a separate cover letter. Include in the cover letter 1 paragraph that tells us why you think you would be an excellent addition to the Alexandria Dental Health & Smile studio.
