The Director of Clinical and Intake Operations for Refuge House is a crucial leadership role responsible for overseeing and managing all clinical and intake functions within the organization. This position requires a highly skilled professional with extensive experience in child welfare, clinical services, and program management.
Responsibilities
Clinical Operations
- Oversee and manage all clinical functions, including assessment, service planning and service delivery for children and families in foster care and adoption programs.
- Ensure the implementation of trauma-informed, evidence-based interventions and assessment models for children and families.
- Assist in the development and maintenance of policies and procedures to ensure quality services for children, families and accountability for staff
- Provide clinical supervision and support to mental health clinicians, psychiatric providers, and other allied health professionals.
- Monitor and ensure compliance with all licensing, contracting, and internal policy requirements
Intake Operations
- Manage and conduct all intake, including referrals, assessments, and placements.
- Develop and implement strategies to improve the efficiency and effectiveness of the intake process.
- Locate, review and approve all Mini Break and Respite Placements
- On-call 24/7 for intake responsibilities, including weekends and holidays.
- Performs additional duties and responsibilities assigned as it pertains to the intake job role.
Staff Management
- Supervise all clinical staff
- Conduct regular performance evaluations and provide opportunities for professional development (if applicable).
- Foster a positive work environment that promotes teamwork, cultural competence, and excellence in service delivery.
Qualifications
- Master's degree in Psychology or Social Work
- Current mental health licensure in the state of Texas (LPC), or current LCSW.
- Minimum of 5 years of director-level leadership experience in child welfare, foster care, or adoption services.
- Extensive knowledge of Texas child welfare laws, regulations, and best practices.
- Demonstrated experience in program development, implementation, and evaluation.
- Strong understanding of trauma-informed care and evidence-based practices in child welfare.
- Excellent interpersonal, communication, and problem-solving skills.
- Proficiency in data management systems and Microsoft Office suite.
- Licensed Child Placing Agency Administrator certification or ability to obtain within one year of employment.
DESIRED: TBRI Practitioner, LCPC, Superior Health Provider
The ideal candidate will possess a deep commitment to improving the lives of children and families, a strategic mindset, and the ability to lead and inspire a multidisciplinary team. They must be able to navigate complex systems, build strong community partnerships, and drive continuous improvement in service delivery
Competitive salary with benefits package offered
Refuge House is an innovative Christian foster/adoption agency that has been serving Texas children for over 22 years. The work is not only demanding but challenging for most; but offers a true sense of reward and accomplishment at the end of each day. The organization has a team approach which helps as one grows in this career field.
Our Mission is: To serve today’s forgotten youth and families by providing stable growth environments and guiding them on a path to a successful tomorrow.
Our Vision is: To see those we have served increase the value of the investment in their lives by passing it on to someone else.
