Job description
FMC is looking for an experienced medical office administrator with medical billing/coding skills for a primary care/family medicine clinic. The ideal candidate will have customer service oriented personality with positive energy, who will welcome our patients and help them feel at home. Our stress-free Scottsdale integrative medicine clinic will welcome an individual who will be a face of the primary care practice with concierge services. The candidate will have opportunity to grow and enjoy the benefits of well established and reputable practice.
Responsibilities:
* Strong leadership skills with the ability to effectively manage a team.
* Oversee the day-to-day operations of the office, ensuring smooth and efficient functioning.
* Assume responsibilities for all aspects of front office and assisting back office.
* Establish and maintain an efficient and responsive patient flow system.
* Ability to recognize challenges before they occur and proactively address to effectively manage it.
* Handle front desk duties, including greeting visitors, answering phone calls, and responding to inquiries.
* Manage a team of office staff, providing guidance, training, and support as needed.
* Ensure phone etiquette is maintained by all staff members and handle any issues or concerns related to phone systems.
* Develop and implement training programs to enhance the skills and knowledge of office staff.
* Ability to effectively handle scheduling to maximize productivity by ensuring minimal clinician “downtime” due to patient cancellations/no shows.
* Assume Medical Assistant responsibilities when needed
*Research and consolidate information required for analysis of revenue cycle operations.
*Benefits and eligibility verification and insurance updates.
*Obtain and document insurance pre-authorizations in patient accounts.
*Ensure coding accuracy, and daily clean claim submission.
*Complete daily requests for additional information, medical records, etc. from insurance companies.
*Read and interpret insurance explanation of benefits and accurately post service reimbursement to patient accounts.
*Follow/resolve denials, under-pays and over-pays.
*Identify opportunities and areas for front-end improvement to affect favorable reimbursement outcomes.
*Resolve patient insurance concerns and account balances.
*Utilize reports to follow-up on aging claims/encounters.
* Collecting, handling, posting payments, generating patient's statements, etc
* Prepare charts for clinic verifying referrals/authorizations are obtained for the appropriate insurance plans and obtaining pertinent information relating to patient visit.
* Experience with medical billing, credentialing, contracting.
* Knowledge of medical terminology and procedures.
* Knowledge of creating and maintaining SOPs and be responsible for all aspects of being compliant with Health Department.
* Manage and organize files, ensuring proper documentation and record keeping.
* Perform other duties as assigned.
* Interact with IT, phone system, EHR portal, office personnel, etc
Qualifications
* Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
* Experience with EClinical Works (ECW)
* Proven experience in medical office management.
* Excellent written and verbal communication skills
* Ability to multi-task, organize, and prioritize work
* Dependable - more reliable than spontaneous
* People-oriented - enjoys interacting with people and working on group projects
* Adaptable/flexible - enjoys doing work that requires frequent shifts in direction
* Detail-oriented --would rather focus on the details of work than the bigger picture
* Achievement-oriented --enjoys taking on challenges, even if they might fail
* Autonomous/Independent --enjoys working with little direction
* Innovative --prefers working in unconventional ways or on tasks that require creativity
* High stress tolerance --thrives in a high-pressure environment
If you are a motivated individual with excellent organizational skills and a passion for managing an office environment, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Benefits:
- Employee discount
- Free health screenings
- Free parking
- Opportunities for advancement
Medical Specialty:
- Allergy & Immunology
- Holistic Medicine
- Hyperbaric Medicine
- Internal Medicine
- Primary Care
Schedule:
Very reputable, well-established, privately owned Primary Care with Holistic approach in Central Scottsdale!
