Ontime Group is urgently seeking a skilled Receptionist with experience in an aesthetic clinic in the UAE, available for immediate joining. This role is crucial in providing outstanding customer service and ensuring a pleasant experience for our clients as they visit our facility.
Responsibilities
- Greet and welcome clients with a warm and professional demeanor
- Handle incoming calls, manage appointment scheduling, and maintain the clinic's calendar
- Provide clear and accurate information about clinic services and treatments
- Assist clients during check-in, assist with forms, and ensure client records are updated
- Maintain the cleanliness and organization of the reception area
- Process payments, handle billing inquiries, and assist with insurance verification
- Work closely with the team to ensure a smooth patient flow and appointment management
- Respond to client inquiries and resolve any concerns promptly and professionally
Requirements
- Proven experience as a Receptionist in an aesthetic clinic in the UAE
- Excellent verbal and written communication skills
- Strong customer service capabilities and attention to detail
- Experience with appointment management and clinic calendar coordination
- Proficient in computer applications and electronic medical records systems
- Able to work in a fast-paced environment and manage multiple tasks
- Professional attitude and appearance
- Availability for immediate joining is a must
- Fluency in English; additional languages are advantageous
Benefits
Salary + Benefits