Do you want to be part of solving the impossible in healthcare while meeting your clients in their home environment? Do you want to be a trusted champion to uncover and solve all aspects of caregiving? Do you want to be an unstoppable force for families? If you answered YES, then you should check out this Professional Care Manager opportunity with Family First.
Who We Are
One of the fastest-growing companies in America, Family First is the leader in providing comprehensive solutions for the care of an aging loved one. At a time when more families than ever are caring for a loved one, Family First is here to help with Care Management, Home Care, Licensed Counseling, and other services to help families make it through the complicated challenges that come with being a caregiver.
Position Details
The Professional Care Manager works autonomously, using discretion and independent judgement to provide clients, families, or vulnerable populations with medical and psychosocial support needed to cope with chronic, acute, or terminal illnesses. Includes administering client assessments, care planning, advising families care givers, providing patient education and counseling and making necessary referrals for other social services.
Counselor specific duties to include individual counseling.
Job Duties
- Complete a thorough assessment of each client and develop a care plan tailored to the client’s needs
- Advocate for clients or patients to resolve crises.
- Collaborate with other professionals to evaluate patients’ medical or physical conditions and to assess client needs.
- Refer patients, clients, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, placement services, and advanced care planning.
- Coach clients and families to help them overcome challenges, recover from illness, and adjust to life.
- Utilize consultation data and social work experience to coordinate client or patient care and rehabilitation, following through to ensure service efficacy.
- Care Coordination with discharge planners and other partners in the community.
- Modify plans of care to comply with changes in clients’ status.
- Monitor, evaluate, and record client progress according to measurable goals described in care plan.
- Identify environmental impediments to client or patient progress through interviews and review of patient records.
- Refer Family First services to individuals in need of assistance.
- Accurately document, chart and record clients billing information, billable hours, and client notes.
- Successfully complete all billable expectations and billing requirements.
- Travel as required
Qualifications:
Education (applicants must have at least 1 of the following degrees/certifications):
- Licensed Clinical Social Worker (LICSW, LICWA)
- Certified Care Manager – CMC Preferred
Experience:
- Two to five years of social work, counseling and/or care management experience preferred
- Two years’ experience in community-based Healthcare (home health, home care, hospice) preferred
- Experience working with the Geriatric population
- Current driver’s license and auto insurance and the ability to drive to and from clients
- Intermediate or higher level of MS Office experience
- Ability to consistently meet billable and documentation requirements
- Adaptable with a growth mindset
- Experience documenting in an Electronic Health Record
Compensation: Family First is committed to providing market competitive, equitable pay to all employees
Compensation: $36.00 - $43.27 / hour
Benefits: Family First is proud to offer the following benefits to employees
- Amazing Workplace Culture and Supportive Environment
- 401(k) with company matching contribution
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account
- Paid time off
- 10 paid Holidays
- Mileage reimbursement
- Same day pay available with TapCheck
Job Type: Full-time
Hours: Monday- Friday 8:00am – 4:30pm
Hybrid Work Location and Travel:
- King County and surrounding areas
- Regular travel is required to serve Community Based Clients
