At American Hearing Aid Center, we are committed to serving our patients by addressing their specific hearing needs, ultimately enhancing their quality of life. This means carefully guiding and counseling our patients during all stages of the hearing aid journey from the selection and delivery process to expectations management, and continued follow-up care.
We are seeking a full-time Hearing Instrument Specialist or Audiologist with an interest in sales who will be responsible for providing quality service to patients along their hearing journey. Responsibilities include hearing tests with the ability to identify hearing loss, consultations, sales of hearing aid products and accessories, fittings, and follow-up care while maintaining a successful and profitable office. Thus, providing our patients with the best solutions for their hearing loss and lifestyle.
Our Culture:
· Great team environment developed around a family-oriented business and professional growth.
· We focus on the customer delivering an excellent experience. Our philosophy is that every patient is welcomed as if they are family and treated with the utmost care.
· We serve with passion, dedication, and skill
· We provide patients with the most advanced hearing aid technology improving outcomes
You will:
· Ensure the Customer Experience is the Top Priority
· Administer hearing test procedures in accordance with American Hearing Aid Center guidelines and all applicable Georgia and federal laws
· Conduct sales of Hearing Aids and Accessories according to American Hearing Aid Center guidelines. This includes recommending, fitting, and dispensing based on the patient needs and desires.
· Educate and counsel patients continuously throughout the hearing aid journey
· Collaborate with Owners to assist with financial success of the office.
· Oversee New and Retention Marketing efforts within the office, in coordination with Company Advertising. This includes following new leads and working previous leads along with the customer database.
You will need:
· Education: High school diploma or equivalent
· Valid Georgia Licensure with license in good-standing or eligible for GA dispensing licensure with the ability to pass licensure within an agreed upon time period.
· Knowledge of basic computer skills, Excel, patient management software, NOAH and Inspire
· Preferred 1 year or more of Sales Experience
· Good problem-solving skills, analytical abilities, communication, organizational and interpersonal skills required
· Willingness to travel between offices
· Engage with the community through outreach events
· Beneficial qualities: Self-Motivated, Competent, Confident and Patient
