OnTime Group is seeking a Home Healthcare Male Operations Specialist who is Arabic speaking to enhance our operational efficiencies in the home healthcare division. This role will focus on ensuring the delivery of high-quality patient care and effective coordination of home healthcare services.
Key Responsibilities:
- Manage and oversee daily operations within the home healthcare service area.
- Coordinate with healthcare professionals to ensure timely and effective service delivery to patients.
- Implement operational policies and procedures to enhance service efficiency and quality.
- Conduct training for staff on operational protocols and best practices.
- Monitor performance metrics and patient satisfaction to identify areas for improvement.
- Develop and maintain effective communication with clients and their families.
- Ensure compliance with healthcare regulations and internal standards.
- Assist in scheduling and logistical arrangements for home healthcare visits.
- Collaborate with cross-functional teams to ensure seamless service provision.
Requirements
- Proven experience as an Operations Specialist or in a similar role in the home healthcare industry.
- Fluency in Arabic and English is required.
- Strong knowledge of home healthcare operations and compliance standards.
- Excellent organizational and multitasking abilities.
- Strong leadership skills with the ability to motivate a diverse team.
- Exceptional interpersonal and communication skills.
- Proficiency in Microsoft Office and relevant healthcare management software.
- Valid UAE driving license is preferred.
